Keeping Your Best Plumbers From Leaving
Losing a good plumber in a shortage is expensive and hard to reverse. Here's why your best plumbers leave — often not for money — and how to build a company they don't want to leave.
Plumbing Customer Retention: Being the Plumber They Call Every Time
A one-time plumbing customer is worth little; a lifelong one is worth thousands. Here's how to turn first-time calls into loyal customers who call you first, every time.
Plumbing Service Plans and Memberships: Steady Revenue and Loyalty
Service memberships give plumbing companies recurring revenue, loyal customers who call first, and steadier work between emergencies. Here's how to build and sell them well.